Refund Policy

At Indibuyz, we strive to provide the best home appliance services with a commitment to customer satisfaction. If, for any reason, you are not entirely satisfied with our services, we offer a transparent refund policy outlined below:

1. Eligibility for Refund:

1.1 Service Dissatisfaction:

  • If you are dissatisfied with the service provided, please contact us within 48 hours of the service completion.

1.2 Non-Performance:

  • In case our technicians are unable to perform the agreed-upon service, a full refund will be issued.

2. Refund Process:

2.1 Notification:

  • To initiate a refund, please contact our customer support team at customer.support@indibuyz.com or call us on 7022053500 within the specified time frame.

2.2 Verification:

  • Our team will review the request, and if eligible, a confirmation email will be sent.

2.3 Refund Method:

  • Refunds will be processed using the original payment method within 7-10 business days.

3. Exclusions:

3.1 Additional Services:

  • Refunds are not applicable for additional services requested post the initial agreement.

3.2 Late Request:

  • Requests received after the specified time frame may not be eligible for a refund.

4. Cancellation Policy:

4.1 Advance Cancellation:

  • If you wish to cancel a scheduled service in advance, a full refund will be provided.

4.2 Same-Day Cancellation:

  • Cancellations on the same day as the scheduled service may be subject to a cancellation fee.

5. Contact Us:

For any refund-related queries, please contact our customer support team at customer.support@indibuyz.com, or call us on 7022053500.

Indibuyz reserves the right to update or modify this refund policy at any time without prior notice.

Need help?

Contact us at {email} for questions related to refunds and returns.